This real world stands in stark and absolute contrast to the world invented by Western thought. We believe that people, organizations and the world are machines, and we organize massive systems to run like clockwork in a steady-state world. The leader’s job is to create stability and control, because without human intervention, there is no hope for order. Without strong leadership, everything falls apart. It is assumed that most people are dull, not creative, that people need to be bossed around, that new skills only develop through training. People are motivated using fear and rewards; internal motivators such as compassion and generosity are discounted. These beliefs have created a world filled with disengaged workers who behave like robots, struggling in organizations that become more chaotic and ungovernable over time.
And most importantly, as we cling ever more desperately to these false beliefs, we destroy our ability to respond to the major challenges of these times.